Privacy Policy

1. Introduction

Welcome to SocialPlayX.pro ("SocialPlayX", "we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website socialplayx.pro and use our free social gaming services.

SocialPlayX is operated from Sydney, New South Wales, Australia. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Subscribe to our newsletter (email address, name)
• Submit a contact form (name, email address, state, message)
• Communicate with us by email or phone

2.2 Information Collected Automatically

When you visit socialplayx.pro, we may automatically collect certain technical information, including:

• IP address (anonymised where possible)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring URL
• Device type (desktop, mobile, tablet)

This information is collected through cookies and similar tracking technologies. See our Cookie Policy for more details.

2.3 Game Data

Our games store game state (such as virtual token counts) in your browser's localStorage and sessionStorage. This data remains on your device and is not transmitted to our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you our newsletter (only if you have subscribed)
• To improve our website and gaming experience
• To analyse website usage and performance
• To comply with legal obligations
• To enforce our Terms of Use and age verification requirements

We will never use your information for direct marketing without your explicit consent, and you may opt out of marketing communications at any time.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website (e.g., web hosting, analytics). These providers are contractually obligated to keep your information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 12 months. Newsletter subscriber data is retained until you unsubscribe.

6. Security of Your Information

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of direct marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at [email protected] or use our contact form.

8. Cookies

We use cookies and similar tracking technologies on socialplayx.pro. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites (such as Gambling Help Online and Lifeline Australia). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

SocialPlayX is strictly for adults aged 18 years and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will take steps to delete that information promptly.

11. International Data Transfers

Our website is hosted in Australia. If you access our site from outside Australia, please be aware that your information may be transferred to and processed in Australia, where data protection laws may differ from those in your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, SocialPlayX, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 8765 4321

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).